We purchased a deep freezer a month ago and enjoyed the customer service we received and decided to purchase furniture as well. A couple of week ago we purchased and couch and decided to pick up the couch instead of waiting for the delivery. We showed up and the couch was sold. We were bummed as we had our eye set on that particular couch. BUT the owner apologized and did everything to make it right as the set we ordered would not be in for another 4-5 weeks more. We left very happy with a different couch set and ultimately are very happy. We value shopping local and really appreciate when businesses know how to treat customers. We will definitely be customers for life.
alma mendoza1
5/16/2020
Thanks for sharing your experience!
Best delivery guys ever!!!! Very professional and friendly and detail oriented! I highly recommend this place.
Michele Dresser
6/30/2021
Thanks for sharing your experience!
We discovered *after* moving in to our new place that our range had been improperly converted from natural gas to propane, and I'm so grateful to Black's for helping us first diagnose and then replace our faulty oven. They replaced the damaged range with a beautiful new one for an very reasonable price. Service staff at our house were fully masked upon request (which doesn't necessarily matter to everyone, but does matter to us) and they were extremely quick and professional. As someone who loves to cook, having a nonfunctional oven and a barely-functioning stove was a real source of misery and stress for me, and I really appreciate all the patience and help I got from various Black's staff members while I wrangled with our home warranty company to try and get the replacement cost covered. They're clearly extremely busy folks, so I was especially grateful to them for going above and beyond.
Jericha S.
11/12/2021
Thanks for sharing your experience!
I am so pleased with Black's Appliance in Yreka! I bought a washer and dryer in 2019, and now in 2022 I came back for a new mattress. The customer service is amazing. I spoke with AJ on the phone and again in the store to purchase my mattress. He was friendly, knowledgeable, professional, and patient. He was a joy to work with, and I'm happy with my new mattress. Every person I've dealt with at Black's has been great. I'm happy to give them my business. I highly recommend them!
Autumn Knight
7/6/2022
Thanks for sharing your experience!
This is our go to place for appliances! Always friendly and answers our questions. Quick service and great staff.
Faith S
6/26/2022
Thanks for sharing your experience!
Already a Black's Appliance, Mattresses & Furniture customer? If we've had the pleasure of you working with you already, we'd appreciate if you would take a moment to look us up on your favorite review site and tell us about your experience with Black's Appliance, Mattresses & Furniture.
